Dance School Policies

 

Regular Season Policies

Placements

  • Class placement is primarily determined by age; however, Triple Heat Dance reserves the right to place or move dancers into appropriate levels as deemed necessary by faculty.

  • Participation in the Intensive Training Program (ITP) requires dancers to enroll in all required technique classes and meet the technical standards of their level.

Monthly Tuition and Additional Fees

  • Full-year program tuition fees are due on the 1st or 15th of each month.

  • All additional fees (including costume balances, festival fees, digital downloads, etc.) will also be processed on the 1st or 15th.

  • Accounts more than 30 days in arrears will result in the dancer being unable to participate in classes until the account is brought up to date.

  • Overdue balances are subject to a $25 late fee once 2-weeks in arrears. 

  • Costume balances are non refundable after January 30th. 

Sessional Class Fees

  • Sessional class fees are processed in full at the time of registration.

  • Withdrawals from sessional programs are subject to a $35 non-refundable withdrawal fee.

  • No costumes or additional performance fees are associated with sessional classes.

Attendance

  • Dancers are expected to maintain excellent attendance and arrive a minimum of 10 minutes prior to class start time.

  • Full-year dancers must attend all required stage orientations, technical rehearsals, and dress rehearsals to participate in year-end showcases.

  • Triple Heat Dance reserves the right to remove a dancer from competitions or performances if attendance expectations are not met.

Withdrawals & Refunds

  • Withdrawal from any class requires one (1) month’s written notice via email.

  • There are no refunds on registration fees, examination fees, festival fees, or costume fees once they have been paid by Triple Heat Dance.

Class Cancellations

  • Triple Heat Dance reserves the right to cancel classes that do not meet minimum enrolment requirements.

  • Every effort will be made to offer an alternative class placement.

  • Classes cancelled by the studio will be rescheduled where possible.

Missed Classes

  • Classes missed by students are non-refundable and non-transferable, and make-up classes are not guaranteed.

Faculty Changes

  • Triple Heat Dance reserves the right to substitute instructors when necessary.

Holidays

  • Classes are not scheduled on statutory holidays; however, classes may run depending on scheduling needs and upcoming events.

  • Classes will run on all professional development (Pro-D) days.

Severe Weather

  • In the event of severe weather or unsafe road conditions, cancellations will be communicated via email and posted on the studio’s Facebook page.

  • If School District 71 (SD71) is closed due to weather, Triple Heat Dance will follow and also be closed.

Dress Code

  • Proper attire and grooming are essential for all classes. Please refer to the studio Dress Code guidelines.

Studio Care

  • Only water bottles are permitted in studio spaces.

  • Food and other beverages must remain in the waiting area.

  • Dancers are expected to clean up after themselves and respect studio property.

Communication

    • The primary form of communication is email and the monthly newsletter.
    • Additional updates are shared on the studio website and Facebook page.
    • Important information is also posted within the studio.
    • It is the responsibility of parents/guardians to regularly check email, the website, and studio postings to stay informed.

 

Costume Agreement

Costumes are an important part of the performance experience and are required for all dancers participating in competitions and/or year-end showcases.

Costume Fees

  • All Regular season classes (excluding technique classes)will require costume for year end shows.
  • Little Feet and General Program class costume prices will range anywhere between $75-$135 per costume.
  • ITP Class costume will range $100-$200 per costume.
  • Costume fees are non-refundable once costumes have been ordered. 
  • Fees cover the cost of the costume only and may not include tights, shoes, or additional accessories unless otherwise stated.
  • All costume balances must be paid in full by the specified due date in order for costumes to be given to your dancer.

Ordering & Sizing

  • Costumes are ordered based on measurements taken in class.
  • While we do our best to ensure accurate sizing, some costumes may not be custom-made and alterations may be required.

Distribution

  • Costumes will be distributed once full fee is paid.
  • Dancers with outstanding balances will not receive their costumes until accounts are current.

Care & Responsibility

  • Costumes are the responsibility of the dancer once distributed.
  • Please label all costume pieces and accessories. We highly encourage have each costume in it own garment bag.
  • Costumes should not be worn prior to performances unless instructed.
  • Any lost or damaged items may need to be replaced at the dancer’s expense.

Performance

  • All dancers are expected to have the complete costume, including required tights, shoes, and accessories, for performances.
  • Hair, makeup, and costume requirements will be communicated prior to competitions and showcases and must be followed.

Withdrawals

  • If a dancer withdraws after costumes have been ordered, the costume fee remains non-refundable.
  • Costumes may be released to the dancer at the studio’s discretion once all balances are paid.

 

Summer Program Policies

  • Class Placement: While placement in levels is primarily determined by age, Triple Heat Dance reserves the right to place or move dancers into appropriate levels as deemed necessary by THD Directors and faculty.
  • Fees & Refunds: Summer program fees include a $75 non-refundable deposit.
  • July Summer Program tuition will be processed July 1st.
  • August Summer Program tuition will be processed August 1st.
  • No refunds will be issued after the processing date –  except in cases of illness or injury (a detailed doctor’s note is required) or program cancellation.
  • Faculty Changes: Triple Heat Dance reserves the right to substitute instructors when necessary.
  • Absences: No refunds, credits, or discounts will be issued for missed classes due to student absence.
  • Daily Requirements: All participants are required to bring their own water, lunch, and snacks each day.
  • Program Cancellation: Triple Heat Dance reserves the right to cancel any class or camp that does not meet minimum enrolment requirements. In such cases, a full refund will be provided.

Refund Policy

All tuition, registration, costume, competition, and showcase fees are subject to the following refund terms.

Registration Fees

  • Annual registration fees are non-refundable

Monthly Tuition

  • Monthly tuition reserves your dancer’s place in class and is therefore non-refundable.
  • Missed classes, regardless of reason, do not qualify for refunds or credits.
  • Make-up classes may be offered where space and class level allow, at the studio’s discretion.

Summer and Sessional Programs

  • A $35 withdrawal fee will be applied to any sessional program withdrawal.
  • A $75 non-refundable registration fee will be applied to all summer programs upon registration.

Competition & Performance Fees

  • Competition entry fees,and any event-related fees are non-refundable once submitted to third-party organizers.
  • If an event is cancelled by the organizer, any refund issued to the studio will be passed on accordingly.

Withdrawals from Classes

  • Written notice via email providing one (1) month’s notice is required if a dancer is withdrawing. Fees will only be adjusted, or any applicable refund considered, after this notice period has been fulfilled.
  • Tuition already paid for the current month is non-refundable.
  • Withdrawal applies to future billing periods only once proper notice has been received.

Absences & Closures

  • Triple Heat Dance will not issue refunds, credits, or discounts for student absences or closures due to weather or circumstances beyond our control.

Exceptional Circumstances

  • Refund requests due to injury, medical leave, or other exceptional circumstances may be considered on a case-by-case basis and may require documentation.
  • Approved refunds or credits are issued solely at the discretion of studio management.